By completing the form below, your teacher will be immediately notified of your absence by text message.
Thank you very much for taking the time to notify us of your absence. It is very much appreciated!
Reminder of the absence policy: In order to ensure stable and healthy working conditions for our team of teachers, in the event of a student’s absence, the course cannot be postponed or refunded. It is not possible to move a course. Once your time slot is confirmed, it is fixed. However, if the cancellation of a course is due to an impediment from your teacher, this course will be postponed or credited. The student must arrive on time in order to respect the schedule. Minutes late to the course cannot be made up (at the end of the course or otherwise).
Yes, one student at the time! You have all the attention of the teacher while in the classroom.
In order to ensure healthy and stable working conditions for our team of teachers, it is not possible to move a course. Once your time slot is confirmed, it is fixed. However, if the cancellation of a course is linked to an impediment of your teacher, this course will be postponed or credited.
The first class is always considered as a trial. After your first class, If you choose not to continue for any reason, you can simply contact us and we will send you a revised invoice that only includes the price of the first class you attended.
Once we’ve confirmed your schedule, you will receive an email with a confirming your registration and an invoice for the semester. It is possible to pay in up to two installements if needed. The first payment is due at the beginning of the semester and the second around mid-semester.
Credit Card and Interac. Everything is done Online, via the invoice you receive by email.
We will reimburse you all the classes you haven’t done, with a penalty of 15% of the semester’s total.
Absolutely! Simply contact the administration and we will discuss your situation. We will be happy to suggest solutions!
For all requests for additional information or to register, do not hesitate to contact us using one of the methods below. A member of our team will be happy to answer you as soon as possible.