Frequently Asked Questions
Here is a list of frequently asked questions. However, if you have any other questions, do not hesitate to contact us!
Do you offer individual lessons?
Yes, one student at the time! You have all the attention of the teacher while in the classroom.
What happens if I need to reschedule a lesson?
Not a problem! If you warn us 24 hours before the class, we will be able to move it to another day, organise a longer class the next week or simply add a credit to your account for a class that be can use later during the semester.
Can we start with a trial before registering for a semester?
The first class is always considered as a trial. After your first class, If you choose not to continue for any reason, you can simply contact us and we will send you a revised invoice that only includes the price of the first class you attended.
What are the terms of payment?
Once we’ve confirmed your schedule, you will receive an email with a confirming your registration and an invoice for the semester. It is possible to pay in up to two installements if needed. The first payment is due at the beginning of the semester and the second around mid-semester.
What forms of payment do you accept?
Credit Card and Interac. Everything is done Online, via the invoice you receive by email.
What happens if I want to stop mid-semester?
We will reimburse you all the classes you haven’t done, with a penalty of 15% of the semester’s total.
Can I change teacher or schedule during a semester?
Absolutely! Simply contact the administration and we will discuss your situation. We will be happy to suggest solutions!
CONTACT USAny questions?
For all requests for additional information or to register, do not hesitate to contact us using one of the methods below. A member of our team will be happy to answer you as soon as possible.